Cengage’s latest research reveals the evolving challenges and expectations of students in higher education.
Over the past three years, the higher education sector has undergone a profound transformation, driven by the COVID-19 pandemic and the subsequent shift to online learning. As institutions and students adapt to the new normal, the traditional methods of teaching and learning are being reevaluated. At the recent THE Digital Universities Europe event, global education technology company Cengage presented its Student Voices report, shedding light on the changing dynamics of higher education. The report highlights the challenges faced by students today, their relationship with technology, and their desire for a more engaging learning experience.
The Shift in Student Priorities:
According to Matthew Keown, head of sales for the UK and Europe at Cengage EMEA, there has been a significant shift in student priorities over the past few years. While in 2018, pursuing their interests was the primary reason for attending university, in 2023, students are placing a greater emphasis on personal development and improving their job prospects. They seek transferable skills that will enhance their employability upon graduation.
Financial Struggles and Other Challenges:
The cost-of-living crisis has cast a shadow over students’ experiences in higher education, with 42 percent citing financial difficulties as a key challenge. Additionally, students face common struggles such as time management, academic pressure, and mental health concerns. These factors contribute to the evolving landscape of higher education and the need for institutions to address the holistic well-being of their students.
The Impact of Hybrid Learning:
Cengage’s research reveals that students’ preferences for learning modalities have also undergone a transformation. In 2020, 47 percent of students preferred in-person learning, compared to 36 percent in 2023. The hybrid course delivery format aligns more closely with students’ preferences. However, 20 percent of students reported dissatisfaction with the balance of online and in-person elements in their courses. While students are comfortable using digital tools for learning, they face challenges in managing their time, engaging in independent learning, and preparing for assessments.
The Role of Mobile Phones:
Mobile phones have become an integral study tool for students, with 96 percent reporting that they spend at least some time studying on their phones. This finding echoes a recent report by Unesco on the role of smartphones in student lives. However, students also express a desire for more personalized or one-to-one support. They seek flexible options to consume information and learn on the go, as part of a more balanced lifestyle.
The Importance of Career Development and Community:
The Student Voices report highlights the correlation between opportunities for career development and students’ sense of community and belonging with their institution. Institutions are encouraged to ensure that their learning solutions cater to diverse motivations, whether it be academic support, personal development, or student well-being. Enhancing accessibility and providing platforms for personalized support can foster a stronger sense of community and belonging. In the future, the integration of artificial intelligence and other tools may further enhance student engagement.
Conclusion:
The higher education landscape has undergone a significant transformation in recent years, driven by the pandemic and the increasing reliance on technology. Cengage’s Student Voices report provides valuable insights into the evolving challenges and expectations of students in higher education. As institutions navigate this changing landscape, it is crucial to prioritize students’ holistic well-being, provide flexible learning options, and foster a sense of community and belonging. By embracing these changes and leveraging technology, higher education can continue to adapt and thrive in the years to come.
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